Welcome to D’SHOE LOUNGE! We’re excited to have you as our valued customer. Please take a moment to read through our shipping policy to understand how we handle the shipping of your orders.
1. Processing Time:
Orders are typically processed within 1-2 business days from the time of purchase.
Orders placed during weekends or holidays will be processed on the next business day.
During high-demand periods (sales, promotions, holidays), processing times may be slightly longer.
2. Delivery Time:
All orders are delivered within 3-7 days depending on location.
3. Shipping Costs:
Free shipping may be available for orders that meet certain purchase thresholds, which will be specified on our website.
Prepaid orders are free, but COD orders are chargeable at 100/- Rs
4. Order Tracking:
Once your order is shipped, you may receive a shipping confirmation email containing a tracking number and a link to track the status of your shipment.
5. Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for delays or lost orders caused by incorrect address information.
6. Order Modifications:
Once an order has been placed, modifications (address changes, product changes, etc.) may not be possible if the order has already been processed. Please review your order carefully before completing the purchase.
7. Lost or Damaged Packages:
In the event that your order is lost or damaged during transit, please contact our customer support team as soon as possible. We will work to resolve the issue and ensure your satisfaction.
Please feel free to reach out to our customer support team if you have any questions or concerns regarding our shipping policy. We’re here to provide you with the best shopping experience possible!
Thank you for choosing D’SHOE LOUNGE for your footwear needs. Happy shopping!
