CANCELLATION AND REFUND POLICY
Cancellation Policy:
You have the option to cancel your order within a timeframe of 3 hours from the moment it was placed.
To initiate a cancellation, please contact us via email at contact@dshoelounge.com or send us a message on WhatsApp at +91 9811007555 indicating your intention to cancel the order.
Return Policy
You may exchange any unworn (unused), undamaged, and properly maintained product within 15 days from the date of delivery.
For returns, we do not provide cash refunds. Instead, the amount will be refunded in the form of online store credit, which you can use to shop for any other product from dshoelounge.com Website without any time limit.
If you wish to exchange a product, please email us at contact@dshoelounge.com or WhatsApp at +91 9811007555
Note – Online Store Credit will be used only on website, It will not be used in Offline shopping from our stores.
