Shipping Policy
Welcome to D’SHOE LOUNGE! We’re excited to have you as our valued customer. Please take a moment to read through our shipping policy to understand how we handle the shipping of your orders.
1. Processing Time:
Orders are typically processed within 1-2 business days from the time of purchase.
Orders placed during weekends or holidays will be processed on the next business day.
During high-demand periods (sales, promotions, holidays), processing times may be slightly longer.
2. Shipping Methods:
We offer a variety of shipping options to cater to your needs. Available methods and estimated delivery times will be presented during checkout.
Our standard shipping methods include economy, standard, and expedited shipping.
3. Shipping Costs:
Shipping costs are calculated based on the selected shipping method, destination, and the weight/size of the items in your order.
Free shipping may be available for orders that meet certain purchase thresholds, which will be specified on our website.
4. Order Tracking:
Once your order is shipped, you may receive a shipping confirmation email containing a tracking number and a link to track the status of your shipment.
5. Delivery Time:
The estimated delivery time depends on the chosen shipping method and your location. Please refer to the provided estimated delivery times during checkout.
Delays in delivery due to unforeseen circumstances (weather, customs delays, etc.) are beyond our control. We appreciate your understanding in such cases.
6. International Shipping:
We offer international shipping to select countries. International shipping times may vary due to customs procedures and local postal services.
Customers are responsible for any customs duties, taxes, or import fees that may apply to their orders.
7. Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for delays or lost orders caused by incorrect address information.
8. Order Modifications:
Once an order has been placed, modifications (address changes, product changes, etc.) may not be possible if the order has already been processed. Please review your order carefully before completing the purchase.
9. Shipping Restrictions:
Some products may have shipping restrictions due to regulations or size limitations. These restrictions will be indicated on the product page.
10. Lost or Damaged Packages:
In the event that your order is lost or damaged during transit, please contact our customer support team as soon as possible. We will work to resolve the issue and ensure your satisfaction.
Please feel free to reach out to our customer support team if you have any questions or concerns regarding our shipping policy. We’re here to provide you with the best shopping experience possible!
Thank you for choosing D’SHOE LOUNGE for your footwear needs. Happy shopping!
